A quote from Survival Guide To Homelessness:
Violence
Let me give you an example of a successful bloodless conflict. I was packing up a storage unit one day, and I had only that day to finish. In the same facility a man was screaming at his soon-to-be-ex-wife on a cell phone, and creating an atmosphere that I found intolerable. I decided to stop this guy from yelling. I yelled at him forcefully, Hey! Shut the hell up!
Well, predictably this brought the man's wrath toward me. He started yelling at me and making aggressive gestures, and at that moment I did something he could not have expected. I submitted. I wimped out. I apologized and said I should mind my own business. I backed down.
Now, the soon-to-be-ex-wife was no longer on the phone, so he couldn't yell at her. He had no way to yell at me, or continue to bring a fight to me, because I had backed down. He grumbled and muttered and hurled a few insults at me, but he stopped yelling and I got back to work in blissful quiet. Understanding the nature of winning, the precise goals I was trying to achieve, allowed me to give my opponent the illusion that he won while I got everything I wanted.
And no one got hurt. Always seek the scenario in which no one gets hurt.
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